Terms of Service

1. Acceptance of Terms

By accessing or using the Krevo platform (“Service”) operated by Krevo (“Company,” “we,” “us,” or “our”), located at krevo.io, you (“User,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you must immediately discontinue use of the Service. Your continued use of the Service constitutes irrevocable acceptance of these Terms, as amended from time to time.

2. Description of Service

Krevo provides cloud-based file storage, transfer, and sharing services designed for creative professionals. The Service includes, but is not limited to, file upload and download capabilities, folder organization, file sharing via links, storage quota management, and subscription billing. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, and without liability to you.

3. Account Registration & Security

To access the Service, you must create an account and provide accurate, complete, and current information. You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account, whether or not authorized by you
• Notifying us immediately of any unauthorized use or security breach

We reserve the right to suspend or terminate accounts that contain false or misleading information, or that we reasonably believe have been compromised. We shall not be liable for any loss or damage arising from your failure to maintain account security.

4. Subscription & Billing

Krevo offers paid subscription plans with varying storage capacities and features. By subscribing to a paid plan, you agree to the following:

• No Refunds. All fees are non-refundable. No refunds or credits will be issued for partial subscription periods, downgrades, unused storage, or any other reason whatsoever.
• Automatic Renewal. Subscriptions automatically renew at the end of each billing cycle (monthly or annual) at the then-current rate. You authorize us to charge your payment method on file for all recurring fees.
• Price Changes. We may change subscription prices at any time. Price changes for existing subscribers will take effect at the start of the next billing cycle following notice. Continued use of the Service after a price change constitutes acceptance of the new price.
• Payment Processing. All payments are processed through Stripe, Inc. By providing payment information, you represent that you are authorized to use the payment method and agree to Stripe's terms of service.
• Failed Payments. If a payment fails, we may suspend access to the Service until the balance is resolved. We may also attempt to charge the payment method on file again.

5. Money-Back Guarantee

All plans include a 30-day money-back guarantee from the date of initial purchase.

To request a refund, contact support@krevo.io within 30 days of your initial purchase.

Refunds are processed to the original payment method within 5-10 business days.

The guarantee applies to initial purchases only, not renewals.

6. Storage & Data Retention

Each subscription tier includes a specified storage allocation and data retention period. Files that exceed your plan's retention window may be automatically deleted without additional notice. Storage quotas are enforced; you will be unable to upload new files once your quota is reached.

Upon account termination or subscription cancellation, we reserve the right to delete all stored data after a reasonable wind-down period, which shall not exceed thirty (30) days. We are under no obligation to retain, return, or forward any data after termination.

7. Acceptable Use Policy

You agree not to use the Service to:

• Upload, store, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
• Infringe upon any intellectual property rights, privacy rights, or other rights of any third party
• Distribute malware, viruses, or any other harmful code
• Engage in cryptocurrency mining, automated scraping, or any form of resource abuse
• Attempt to gain unauthorized access to our systems, infrastructure, or other users' accounts
• Circumvent, disable, or interfere with any security features of the Service
• Use the Service in any manner that could damage, disable, or impair our infrastructure
• Resell, sublicense, or commercialize access to the Service without prior written consent

We reserve the right to investigate and take appropriate action, including removal of content and termination of accounts, for any violation of this policy, in our sole discretion.

8. Intellectual Property

The Service, including all software, designs, text, graphics, logos, icons, images, and the selection and arrangement thereof, is the exclusive property of Krevo and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for its intended purpose and in accordance with these Terms. Any unauthorized use terminates this license immediately.

9. User Content & License Grant

You retain ownership of all files and content you upload to the Service (“User Content”). However, by uploading User Content, you grant Krevo a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, process, and store such User Content solely for the purpose of providing, maintaining, and improving the Service.

You represent and warrant that you own or have the necessary rights to upload all User Content and that such content does not violate any applicable law or infringe any third-party rights. You are solely responsible for your User Content and the consequences of uploading or sharing it.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. KREVO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR GUARANTEE ANY SPECIFIC UPLOAD OR DOWNLOAD SPEEDS, AND ACTUAL PERFORMANCE MAY VARY BASED ON YOUR INTERNET CONNECTION, DEVICE, AND OTHER FACTORS OUTSIDE OUR CONTROL. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KREVO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF KREVO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL KREVO'S TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO KREVO DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID KREVO ANY AMOUNTS DURING SUCH PERIOD, KREVO'S TOTAL LIABILITY SHALL NOT EXCEED FIFTY DOLLARS ($50.00 USD).

12. Indemnification

You agree to indemnify, defend, and hold harmless Krevo, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any rights of a third party; or (e) any claim that your User Content caused damage to a third party. This indemnification obligation will survive the termination of these Terms and your use of the Service.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination:

• Your right to use the Service will immediately cease
• We may delete your account and all associated data
• Any outstanding fees remain due and payable
• No refunds will be issued for any reason

All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. You agree that any legal action or proceeding not subject to arbitration under Section 15 shall be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to the personal jurisdiction and venue of such courts.

15. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall be conducted in Austin, Texas by a single arbitrator.

Class Action Waiver. YOU AND KREVO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

Jury Trial Waiver. YOU AND KREVO HEREBY WAIVE ANY RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING UNDER THESE TERMS.

16. Modifications to Terms

We reserve the right to modify these Terms at any time, in our sole discretion. Changes will be effective upon posting to the Service. We may, but are not obligated to, notify you of material changes via email or an in-app notification. Your continued use of the Service following the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Krevo regarding the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter herein. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

19. Contact Information

If you have any questions about these Terms of Service, please contact us at: